The National Capital of Delhi is the world’s third largest city by population. As migration is inevitable, the imperative is for cities to learn effective urban governance where citizens are engaged in planning and management, and where there is a multi-scale approach to address various local development issues.

The Centre for Civil Society (CCS) and FNF South Asia have a put together the Delhi Citizens’ Handbook that features research papers assessing the impact and relevance of policies that shape the lives of ordinary citizens in the national capital. The Handbook was produced as a critical resource for productive public intervention, and to ensure an informed discussion on achieving effective and accountable governance.

The following core areas of urban governance are covered in the Delhi Citizen’s Handbook 2017:

  • Administration: The implementation and outreach of the e-District Delhi Project under the National e-Governance Plan.
  • Education: The accessibility, inclusivity and efficiency of provisions under Section 12(1)(c) of the Right to Education Act.
  • Public Healthcare: The quality and accessibility of public healthcare facilities like government hospitals and mohalla clinics.
  • Water and Sewage: The effectiveness of pollution control and wastewater management systems.
  • Labor and Employment: The implementation and effectiveness of the Minimum Wages Act.
  • Food and Civil Supplies: The effectiveness of the Public Distribution System and efficacy of Fair Price Shops.
  • Public Transport and Women’s Safety: The challenges faced by women service providers in the transport industry.
  • Housing Infrastructure: The extent to which affordable housing is made available to the urban poor in Delhi by the government.

The book launch is scheduled on 29 August 2017 at NCUI, New Delhi. More information can be found here.

CCS is the biggest member of EFN Asia. It has published several books on urban governance. Earlier editions of the Delhi Citizens’ Handbook are also available here.








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